Host Group - Actions Menu

The following options available within the contextual menu of a Host Group:

• Schedule Downtime
• Recheck
• Acknowledge
• Set Service Check Status
• Set Host Check Status
• Notes

Schedule Downtime Copied

The ‘Schedule Downtime’ option within a Host Group’s contextual menu will load a modal window when clicked, which will look similar to the screen shown below:

The window allows the user to select various fields in the top half:

• Start time: When the downtime should begin (i.e. the start of the maintenance window). This is predefined to be set on the current date/time.
• End time: When the downtime should end (i.e. the end of the maintenance window). This is predefined to be set a day ahead of the current date/time, however you can manually change this.
• Comment: A free-text description for the reason of the downtime.

Downtime selection Copied

In the lower section of the Schedule Downtime window, two tabs allow you to filter and select which hosts and service checks will be placed into downtime: Status Based Selection and General Selection.

Status Based Selection Copied

The Status Based Selection tab allows you to schedule downtime based on the current status of service checks or hosts.

You can schedule downtime in the following ways:

• Select individual service checks to be placed into downtime.
• Select all items to place the host and all associated service checks into downtime.
• Schedule downtime for service checks in a specific state, such as placing only CRITICAL service checks into downtime.

Status Selection Copied

Use Status Selection to quickly choose which current statuses of service checks or hosts should be scheduled for downtime.

Manual Selection Copied

Use Manual Selection to refine the status-based selection by picking specific hosts or service checks to be included in the downtime.

General Selection Copied

The General Selection tab allows you to schedule downtime by explicitly selecting hosts, service checks, or a combination of both.

• When one or more hosts are selected, the Service Checks list displays only the service checks associated with those hosts.
• When service checks are selected first, the Host dropdown displays only the hosts containing those selected service checks.

Button behavior depends on the selections made:

• Only Host selected: Both Add Hosts and Add Service Checks buttons are enabled.
• Both Host and Service Check selected: Only the Add Service Checks button is enabled.

Add Hosts Copied

The Add Hosts button adds selected hosts to the downtime list.

• Only the host objects are explicitly added.
• All service checks associated with each selected host are automatically included and affected by the scheduled downtime.

This button is disabled when no host is selected or when both a host and service checks are selected.

Add Service Checks Copied

The Add Service Checks button adds service checks to the downtime list.

• If no service checks are selected, all service checks associated with the selected host are added.
• If one or more service checks are selected, only those specified service checks are added.

This button is disabled when no host is selected.

Filtering the downtime list Copied

The Filter field allows you to refine the entries displayed in the table.

• Filtering applies to all columns: HOST, SERVICE CHECK, STATUS, and STATUS INFO.
• Only rows matching the filter criteria are displayed.
• You can further refine the list by deleting specific rows.

Delete entries Copied

Click Delete Row to remove a specific row from the table.

Clicking the ‘Submit’ button will submit the downtime action for the associated hosts and service checks to Opsview Cloud, which will result in either the ‘Pending Downtime’ or ‘Active Downtime’ icon appearing against the Host Group (these icons were outlined in Overview of icons.

Note

When selecting a large number of objects the Manual Selection grid may take some time to populate.

Recheck Copied

The ‘Recheck’ option within a Host Group’s contextual menu will load a modal window when clicked, which will look similar to the screen shown below:

In this window, you have two options to choose the objects that you would like to force a re-check on:

Status Selection: This can be done either based on the current status, or you can choose to change the status of only certain Service Checks based on their current status, e.g. only change ‘CRITICAL’ Service Checks to an ‘OK’ state, as with the screenshot above.

Manual Selection: You can further refine your Status Selection by selecting the particular Service Checks which you would like to set status on.

Once you have made your selection, a count of the numbers of objects that have been selected will appear next to the submit button.

Once you have selected specific Host and Service Checks, clicking ‘Submit’ will perform the Re-Check.

Note

When selecting a large number of objects the Manual Selection grid may take some time to populate.

Acknowledge Copied

The ‘Acknowledge’ option within a Host Group’s contextual menu will load a modal window when clicked, which will look similar to the screen shown below:

The window allows the user to select various fields in the top half:

Comment: Suitable name for the Acknowledgement

Send Ack Notification: The user can also choose to send an acknowledgement Notification (‘Ack Notification’) from within the modal window, which if checked will send a Notification to the appropriate Users (i.e. those who are set up to be notified about the given Host/Service Checks).

Sticky: There is the option to set the acknowledgement as ‘Sticky’.

A sticky acknowledgement means that only when the Host or Service Check returns to an ‘UP’ or ‘OK’ state will the acknowledgement be cleared. This is great for when there is a Host flapping between a WARNING state and a CRITICAL state.

In the lower half of the window, you have two options as to choose the objects that you would like to acknowledge (and thus convert into a ‘Handled’ status). This can be done either based on the current status, or you can choose to acknowledge only certain Service Checks based on their state, i.e. only acknowledge CRITICAL Service Checks. The two selection options are as follows:

Status Selection: Here you can quickly choose which of the current statuses of your Service Checks that you would like to set into the previously chosen status.

Manual Selection: You can further refine your Status Selection by selecting the particular Service Checks which you would like to set status on.

Once you have made your status selection, a count of the numbers of objects that have been selected will appear next to the submit button.

Clicking the ‘Submit’ button will perform the Acknowledgement for the selected objects. Only Hosts that are not ‘UP’ or Service Checks that are not ‘OK’ can be acknowledged.

Note

When selecting a large number of objects the Manual Selection grid may take some time to populate.

Set Service Status Copied

The ‘Set Service Status’ option within a Host Group’s contextual menu will load a modal window when clicked, which will look similar to the screen shown below:

The window allows the user to select various fields in the top half:

Set Status to: This is the status you would like to set particular Service Checks to be.

Comment: User entered free-text describing the reason for the manually setting the Service Check status.

In the lower half of the window, you have two options to choose the objects that you would like to set the service status on. This can be done either based on the current status, or you can choose to change the status of only certain Service Checks based on their current status, i.e. only change ‘CRITICAL’ Service Checks to an ‘OK’ state, as with the screenshot above. The two selection options are as follows:

Status Selection: Here you can quickly choose which of the current statuses of your Service Checks that you would like to set into the chosen status.

Manual Selection: You can further refine your Status Selection by selecting the particular Service Checks which you would like to set status on.

Once you have made your status selection, a count of the numbers of objects that have been selected will appear next to the submit button.

The ‘Submit’ button will then perform the Set Service Check Status for the selected Service Checks.

Please note, if an OK Service Check is changed to a non-OK status, i.e. CRITICAL, WARNING or UNKNOWN, the Check Interval will change to that of the ‘Retry interval’. This means that the Service Checks you have changed from OK to CRITICAL, for example, will likely return to the OK state within one minute – unless the Retry Interval is modified.

Note: When selecting a large number of objects the Manual Selection grid may take some time to populate.

Set Host Status Copied

The Set Host Check Status for a Host Group will look like the modal below:

The window allows the user to select various fields in the top half:

Set Status to: This is where you can check what Status you would let to set you Hosts to, for example ‘UP’.

Comment: User entered free-text describing the reason for the manually setting the Host Check status.

In the lower half of the window, you have two options to choose the objects that you would like to set the Host Status on. This can be done either based on the current status, or you can choose to change the status of only certain Hosts based on their current status, i.e. only change ‘CRITICAL’ Service Checks to an ‘OK’ state, as with the screenshot above. The two selection options are as follows:

Status Selection: Here you can quickly choose which of the current statuses of your Set Host Check Status can be used to forcibly change the Host Check status of single or multiple Hosts. For example, you may wish to test that Notifications are working for a key Host Check. You could either amend the Host Check and wait for it to fail or you could use ‘Set Host Check Status’ to forcibly change the Host check to ‘DOWN’, thus triggering the notifications.

Note

In order to force the Notification to trigger in this example, a number of ‘Set Host Check Status’ changes must be submitted within the ‘Retry Interval’ to order to pass the configured ‘Max Check Attempts’ limit (by default, ‘Max Check Attempts’ is three and the Retry Interval is one minute).

Manual Selection: You can further refine your Status Selection by selecting the particular Host you want.

Once you have made your status selection, a count of the numbers of objects that have been selected will appear on the left hand side next to the submit button.

Clicking the ‘Submit’ button will submit the Host Check Status for the Hosts you have selected specifically or manually.

Note

When selecting a large number of objects the Manual Selection grid may take some time to populate.

Notes Copied

The ‘Notes’ option within a Host Group’s contextual menu will load a modal window when clicked, which will look similar to the screen shown below:

The window allows the user to enter text in a WYSIWYG editor which can be seen and edited by other users of Opsview Cloud (who have permission to view the relevant Host Group). This is a great way to leave notes about what Hosts are within this Host Group, or about the customer if there is a Host Group per customer, e.g. ‘This is Tims Tyres, they are located in London, UK and have an internal subnet of 192.168.1.0/24 with the router at 192.168.1.1.

To see these notes within the database, they are kept within the opsview databases hostgroupinfo table. For host and servicecheck notes these are also shown within the respective opsview tables of hostinfo and serviceinfo.