Access Geneos Web Console
This page helps you get started with Geneos Web Console. It provides more details about the basic features and tools that you can use when configuring the Web Console.
This page also outlines the connectivity requirements and other recommendations to properly run the Web Console.
If you are a new user, we recommend that you read Introduction to Geneos Web Console.
This guide is intended for Geneos administrators who are storing metrics and event histories in the Gateway Hub.
Gateway Hub must already be installed and configured to access the Web Console. For instructions on installing Gateway Hub, see .
8443 must be externally accessible on each Gateway Hub to access the Web Console.
The Web Console is supported by the following browsers:
|Internet Explorer||IE 11 and above.|
|Firefox||Firefox 45 and above.|
|GoogleChrome||Most current version.|
|MicrosoftEdge||MS Edge 40.x.|
To use the Web Console with seamless SSO authentication, you need to ensure the integrated authentication is enabled in your browser, and the Web Console is white-listed. See Enable integrated authentication.
Access Web Console
To access the Web Console:
- Navigate to
https://<hostname>:<port>in your browser.
hostnamewith the location of your Gateway Hub instance and
<port>with the Web Console port.
Note: You cannot access most of the pages of the Web Console without a valid Gateway Hub licence.
The Web Console is secured using the SSO Agent that is bundled with Gateway Hub. For instructions on configuring the SSO Agent, see SSO Agent User Guide.
The log in process for the Web Console differs depending on if Kerberos has been enabled in the SSO Agent:
- If Kerberos is enabled, the log in is seamless and you are taken directly to the home page.
- If Kerberos is not enabled, you must provide a user name and password in a browser dialog. Upon successful authentication, you are redirected to the home page.
If log in is unsuccessful, an error screen is displayed.
The UI settings allow you to configure the appearance of the Web Console. These settings do not affect how the data is stored.
To access these settings, click settings at the top right of the screen.
The page has the following options:
|General||Changes the display language and preferred user interface style.|
|Date and Time||Changes the time zone, date, and time format.|
Note: UI settings are stored in your current browser.
You may also click About ITRS Geneos Web Console in the Web Console side panel to access the online help and view the information about the current Gateway Hub version, build date, and environment.
By default, the Web Console is accessed directly from a Gateway Hub node on port
For increased resiliency and simpler navigation, you may use a load-balancer to share traffic between different nodes. This can also be used to map traffic to port
8443, allowing simpler navigation (for example