Why does the Agentic AI app fail in air-gapped ITRS Analytics 2.17.11 installations?

If you install ITRS Analytics 2.17.11 with the Agentic AI Beta app in an air-gapped environment, one of its subcomponents may try to reach huggingface.co. Since that external endpoint is unavailable in an air-gapped deployment, the pod can repeatedly fail and, in some cases, may block the installation.

How can I work around this issue? Copied

This issue is fixed in ITRS Analytics 2.17.12 and later. However, if you are installing ITRS Analytics 2.17.11 in an air-gapped environment, add the following override in the Helm Chart Values Override advanced setting:

iax-app-ai-beta:
  faiss:
    env:
      HF_HUB_OFFLINE: "1"

This setting forces the affected component to operate in offline mode so it does not attempt to reach huggingface.co during installation.

["ITRS Analytics"] ["FAQ"]

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