Availability reports show availability for host groups, service groups, hosts, or services, during a selected time period. You can also use them to show trends — a graphic view of the status of a host or service during a selected time period.
You create availability reports using menu entry Report > Availability > Create Availability Report.
When you are in the availability report creation page, you can switch to the availability report page by clicking the Switch to SLA report link.
To create an availability report:
- Select the monitoring object from the Report type drop-down list.
- Choose the objects to show in the report.
- Select the report settings, as described in the table below.
Option Description Reporting period The period of the report. If you select Custom, enter the start and end year and month. Report time period Pre-defined time period, as described in Create or update a time period. SLA calculation method
This value depends on your network configuration and how you calculate your SLA values.
- Group availability (worst state) — the worst state of a group at any point in time.
- Average — average values for the group or object. Note that this is not the preferred option for SLAs.
- Cluster mode (best state) — the best state of a cluster at any point in time.
Host states to include Host states to include in the report. Count scheduled downtime as Counting it as Uptime, with difference is the same as counting it as uptime, but includes information about the difference from counting it as downtime. Count program downtime as Whether you want to assume the previous state still applies when OP5 Monitor is not running. State types Whether to show hard state types, soft state types, or both. Format time as Whether to show the time a host or service has been in a specific state as a relative percentage, absolute time, or both. Time zone Time zone to use for the report. Include alerts log Whether to include a log of alerts. This can slow down report generation. Include trends graph Whether to include a graph of trends. This can slow down report generation. Include BSM events Whether to include a detailed history of events related to business services. This is only available if the top-level business service element is published as a service. For more information, see Create a new business service. Include summary report
Whether to include a summary report. This can slow down report generation. For more information, see Summary report.
Whether to display the host alias in the report as well as the host name. For more information, see Host options. Include pie charts Whether to include pie charts showing the percentage of time in different states. Include performance graphs Whether to include any performance graphs, if available. Skin The skin to use. This affects the visual elements of the report, and is used in both HTML and PDF reports. Description A description to include in the report header.
- Click Show report.
The availability report displays the amount of time each object has spent in the specified states. It also includes a summary of all objects and pie charts, if specified for the report.
You can perform the following from the report:
- Click an object to get a more detailed report.
- Any of the general report functions, such as save, edit, or export the report. For guidance, see Reports.
Once you have saved the report, you can also schedule the report. For guidance, see Schedule reports.