Get complete visibility and faster troubleshooting with the new ITRS Analytics Traces app, powered by distributed tracing.

Distributed tracing offers a modern way to overcome these challenges by tracking how requests move through different services and components. This approach delivers clear, end-to-end visibility into request paths, helps identify performance bottlenecks, and uncovers dependencies between systems.

Beyond its technical advantages, distributed tracing also delivers significant business value. It enables faster root-cause analysis, which reduces downtime and minimizes the impact of incidents on customers. By improving visibility across complex systems, it helps teams make informed decisions to optimize resources, enhance application performance, and improve overall customer experience. In turn, this can lead to higher operational efficiency, reduced costs, and greater confidence in delivering reliable digital services.

With the ITRS Analytics Traces app, these capabilities come together in an interactive, visual experience that’s accessible to both technical teams and business stakeholders. You can see how data flows across your environment, bring together scattered information into a single, coherent view, and gain a deeper understanding of service performance.

Watch this product demo tour to quickly explore the main UI elements and learn what actions you can take within the app.

The ITRS Analytics Entity Viewer app now supports direct command execution, giving you faster, more efficient control over your monitoring environment. From the Commands page, you can access and run commands configured in the Geneos Gateway Setup Editor directly within the app, executing them instantly on selected entities or metrics without switching tools.

You can easily track the status of your commands in real time, with clear indicators showing whether they are queued, running, or completed. Your full command history is available at any time, with detailed execution records that include dimensions, targets, status, timestamps, and more.

For users, this means you can quickly restart processes, clear alerts, or perform health checks and diagnostics on specific metrics directly from the Entity Viewer without logging into another tool. You can also monitor execution progress as it happens, ensuring that resolution actions are completed successfully. For businesses, these enhancements help reduce downtime by enabling faster operational responses, improve team productivity by streamlining workflows, and maintain compliance with detailed logs that capture every executed command.

With ITRS Analytics 2.0.0, data point ingestion now requires explicit configuration, giving you greater control and precision over what enters your analytics environment. The Ingestion app lets you define and manage the order of dimensions, which are the unique entity identifiers within a data point, so you can ensure consistent structure and accurate mapping across your datasets. This level of granularity means you decide exactly how your data is organized and processed.

The app also allows you to handle unknown dimensions efficiently. You can configure them to wait for matching data points, ensuring they are automatically updated to a fully resolved status when the necessary information becomes available. This prevents incomplete or inconsistent records from impacting analysis, while maintaining a clean and reliable data flow.

Stay on top of critical changes in your IT estate with the enhanced ITRS Analytics Notifications app. By integrating with third-party tools such as Slack, you can receive alerts directly in your preferred communication channels, ensuring important updates reach you instantly wherever you work. Simply set up triggers in the Notifications app and start receiving automated messages based on your chosen conditions. Whether you need to monitor a single entity or an entire group, the app makes it easy to configure notifications that match your operational needs.

This means no more manually checking dashboards or reports to catch changes. You can receive instant alerts when an entity’s condition changes, when thresholds are breached, or when specific operational events occur, allowing you to respond quickly and keep services running smoothly.

With these capabilities, the Notifications app ensures your teams remain informed, responsive, and proactive in maintaining the health of your IT environment.