Geneos ["Geneos"]
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["Geneos > Active Console"]["User Guide"]

System Requirements


This page outlines the software requirements and other prerequisites before you run the Active Console.

Active Console is a standalone Java and C++ application. It uses its own JRE included on the binary package, which means that any Java versions can be used on the operating system.

Check that the Active Console can connect to the Gateway machines and port where the Gateway data is accessible.

Caution: Beginning Geneos version 5.0.0, this component is only compatible with other Geneos components that are version 3.6.0 or higher. For more information, see the Geneos Compatibility Matrix.

Minimum requirements

The following minimum requirements must be met:

Prerequisite Minimum requirement
Operating system (OS)

To view the list of supported operating systems, see Operating system support in Geneos Compatibility Matrix.

Central processing unit (CPU) Multi-core
Memory 4 GB for 64-bit system
Network One network card (100 Mbps)
Disk 500 MB

The Active Console does not support cross-platform functions and operations. Importing components, such as dashboards, workspaces, list view settings, customised dataviews, and dockables, from one supported platform to another, may be successful at first. However, the import is not expected to work properly.

For Linux

When Security-Enhanced Linux (SELinux) is running in Enforcing mode, it may deny certain functions of Geneos depending on the implemented configurations and policies.

To see which functions SELinux denies, check the audit log. The log is typically located in /var/log/audit.log, where the log type entry is AVC. The audit log provides the details of any denied access. For example, denied connection to the TCP port.

If you experience issues related to this mode, you may opt to disable SELinux, or create policy modules to grant the required access. Please contact your administrator or security team for assistance.

For macOS

When you run the Active Console or GSE as a standalone application in macOS 10.15.x (Catalina) for the first time, the application displays a warning message:

To resolve this:

  1. Open the Active Console folder from your local machine.
  2. Right-click or
  3. Click Open.

Packaged version of Java

Active Console is supplied with a Java version as part of the installation package, this is referred to as the packaged Java. This is independent of the native Java that you may already have installed on your local machine. The packaged Java with the Active Console binaries is installed into a separate subdirectory which means that the native and packaged Java versions are isolated from one another. Updating either one of the Java versions will have no impact on the other.

It is recommended that you use the packaged version of Java with Active Console for the following reasons:

  • The packaged version of Java with Active Console is always tested and verified. We would not be able to perform adequate testing against all possible versions of Java.

  • It reduces support complexity and helps resolve issues quickly, as there is a one-to-one relationship between the product version and the Java version.

  • Not relying on the native Java installed on a machine means it is simpler to upgrade and maintain Active Console using a single package.

Database support

The Active Console supports the following databases:

  • MySQL
  • Sybase
  • Oracle

To view the list of supported versions, see Database support in 5.x Compatibility Matrix.