Why ntpAvailability is showing "NA" in Hardware plugin?

Note
This feature was introduced in Geneos v4.5.

For these metrics to be collected:

An NTP service needs to be running.
The ntpq program needs to be accessible by Netprobe in the monitored (local) host.

According to the ntp rows’ description:


ntpAvailability	The local Network Time Protocol (NTP) service is considered available if it responds to a `ntpq -p` query. This requires that the ntpq program can be located by Netprobe (location is specified in the PATH environment variable).
ntpLocalClockOffset	The time difference in milliseconds between the local clock of the monitored host and the reference clock as reported by the local NTP service.

Note
If the NTP service is not available, then this field displays a value of NA. In this case, refer to the timeDifference field instead.

If you are seeing NA in the datacell:

NA in datacells

Please check the following:

Geneos process owner can run ntpq -p and get output
In netprobe log, /usr/sbin is presented in INFO: Current path /usr/sbin when netprobe started
In the command line, which ntpq shows the path /usr/sbin/ntpq

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