Prerequisites
Please read the prerequisites before installing the ITRS Infrastructure Agent.
Note
The Infrastructure Agent can be used on monitored hosts with older Opsview versions, even if you do not upgrade to the latest version. However, we recommend that you upgrade to the latest version of Opsview to ensure that all changes, including security fixes and new features, will work correctly with the Infrastructure Agent.
Note
Certain plugins may require additional third-party software. Please see the Linux plugin help text and Windows plugin help text documentation for more details.
Supported versions Copied
The ITRS Infrastructure Agent is available for installation on both Linux and Windows operating system. Packages are available in the .exe, .deb, and .rpm formats. The following is a list of all operating systems that are directly supported by this version of the Infrastructure Agent.
| Operating system | Supported version |
|---|---|
| Linux |
|
| Windows |
|
Operating system versions only supported by older versions of the Infrastructure Agent:
- 2.3.x and below: Debian 10
- 2.2.x and below: Windows Server 2012, Windows Server 2012-R2
- 1.3.x and below: CentOS 7, OL 7, RHEL 7, Ubuntu 18
Please contact ITRS Support if you are using an operating system that is not listed above.
Ports Copied
The following ports must be accessible and not blocked by a firewall:
| Listening Port | Protocol | Location | Description | Connection From |
|---|---|---|---|---|
| 5666 | TCP | All monitored servers with the Infrastructure Agent installed. | Your chosen Monitoring System should be able to access it for monitoring. | Monitoring system servers (for example, Opsview Collectors) |
Visual C++ Redistributable Copied
The Microsoft Visual C++ Redistributable is required for the Infrastructure Agent to run on Windows.
If it is not already installed, the Infrastructure Agent installer will attempt to install the version specified in the Third Party Software page.
You can also install it on its own before installing the Agent. Once installed, it can be managed and updated separately. If the Redistributable is removed, the Agent will stop working until it is reinstalled.