ITRS Opsview Cloud Documentation


The Reporting module brings report creation and automation capabilities to Opsview Monitor Pro, Enterprise and MSP editions (optional module for Opsview Monitor Pro customers). Based on JasperReports, the module creates and distributes professional looking reports to your customers and staff. For information on the initial installation and configuration of the Reports section, please see Admin Guide - Reports.

Reports connect to the Opsview Data Warehouse and allow for the reporting on historical data collected by Opsview Monitor. All reports except the Business Service SLA report take a Hashtag as an input. This means you can tag multiple items within Opsview Monitor with a given Hashtag, e.g. ‘business-systems’ or ‘website-one’, and run a report to display everything tagged with that Hashtag. Alternatively, you can choose to run a report on a Business Service, as shown below:

Reports example

There are a range of reports available to you out-of-the-box in Opsview Monitor, such as performance reports, SLA reports, and events reports. These reports can be run either daily, weekly, monthly or yearly - and can be rebranded with your company logo, along with other customizable fields.

Once you have generated you report, you can choose to download it as a .pdf, .xlsx, .docx or in a number of other formats - allowing you to email it to customers, management, or anybody else that may want to make use of the data.

For more information on how to generate a report, see Generating a report

If you have just added a Hashtag, then a Report will not show any data until the next hourly completion of import_runtime (ODW Status Information) has completed. If you wish to effectively backdate any Hosts or Service Checks with this new hashtag, then please see Troubleshooting - Reports.

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