ITRS Opsview Cloud Documentation

Common Tasks

Below is a list of some of the common tasks System Administrators may need to perform.

Backing up Opsview Monitor databases and configuration Copied

Edit /opt/opsview/coreutils/etc/opsview.conf to check or set the correct backup destination in the variable $backup_dir.

su - opsview
/opt/opsview/coreutils/bin/rc.opsview backup

Backing up Opsview Monitor database only Copied

su - opsview
/opt/opsview/coreutils/bin/db_opsview db_backup | gzip -c > {backup file}

The runtime, odw, and reports databases may be backed up in the same way.

Restoring from a database backup Copied

To restore a full backup of an Opsview Monitor database, identify the required file to restore from.


When restoring an ODW database backup, you should temporarily disable ODW importing by running touch /opt/opsview/coreutils/var/upgrade.lock before starting the restore process. Once the restore is complete, run rm /opt/opsview/coreutils/var/upgrade.lock to re-enable.
su - opsview
gunzip -c {/path/to/opsview-db-{date}.sql.gz} | /opt/opsview/coreutils/bin/db_opsview db_restore

If you need to upgrade the database schema because you have restored a backup from an earlier release of Opsview, you can run the following:



Once the restore has completed, you should Apply Changes to Opsview.

Setting MySQL root password Copied

We recommend you set a password for root user:

mysqladmin -u root password {password}

Granting access to remote user Copied

For making remote database connections to Opsview Data Warehouse:

grant all privileges on *.* to '<username>'@'<hostname>' identified by '<password>' with grant option;
flush privileges;

Fixing damaged database tables Copied

If a database table is damaged, you may get error messages such as:

Table 'service_saved_state' is marked as crashed and should be repaired

A common cause is running out of space on /var partition where MySQL writes its table files:

mysqlcheck -p -u <user> <database>

To repair table (from MySQL client, you will need enough disk space free for MySQL to make a new copy of the damaged table as a .TMD file):

use <database name>;
REPAIR TABLE <tablename>;

To check all databases, you can use the following as the mysql root user:

mysqlcheck -A -r -u root -p

Using a read-only database Copied

Opsview has the ability to use a separate, read-only replicated database, for certain REST related database queries. This will, for the most part, increase the responsiveness of the main REST API calls that Dashboard uses, and reduce the load on the master database.

This relies on MySQL replication to keep the data in sync between the master and its collectors. See MySQL documentation on how to setup MySQL replication.

To avoid unnecessary replication on a MySQL slave system, you should add the following parameter to the collector my.cnf:

replicate-wild-ignore-table = %.%_noreplicate

To configure Opsview, we need to allow Opsview Web to connect to the replicated database.

For example:

CREATE USER 'opsview'@'masterserver' IDENTIFIED BY 'password';
GRANT SELECT ON opsview.* TO 'opsview'@'masterserver';

The /opt/opsview/coreutils/etc/opsview.defaults has database related _ro_ variables. Copy these to the opsview.conf file, and then change them to point to the slave MySQL server.

Any variables that you do not copy into opsview.conf or change will keep their default values from the non-read-only database. Be sure to enclose the variable values in double quotes (see the other database-related values in opsview.defaults for examples).

You can obtain the encrypted versions of the passwords by running /opt/opsview/coreutils/bin/opsview_crypt.

Restart opsview-web:

/opt/opsview/watchdog/bin/opsview-monit restart opsview-web

The dashboard and other components of Opsview Monitor are using the collector MySQL database to display most status views.

Troubleshooting Copied

If Opsview Monitor does not start the backup process after a restart, ensure that you have changed the values of the correct _ro_ variables in the opsview.conf file.

["Opsview On-premises"] ["User Guide"]

Was this topic helpful?