ITRS Opsview Cloud Documentation

Withdraw of the 6.9.2 Release

Unfortunately, due to critical issues identified with version 6.9.2, we have decided to remove it and ensure it's no longer available for download. These issues impacted the ability to install or upgrade but none were security-related. We are diligently working to resolve these issues and are planning to release an updated version 6.9.3 in early May.

What if you've already upgraded?

For customers who have already upgraded to 6.9.2, no immediate action is required, as none of these issues are security-related. Once it's available, you will still be able to upgrade to 6.9.3 as normal. We appreciate your patience and trust as we continue to enhance our software to better serve you. Thank you for your understanding.

Status - BSM - Service

List Copied

REST API: /status/bsmservice

Used for BSM Summary and Detail view.

Input parameters:

Example output Copied

{ list: [{
    id: 1,                      // BSM id
    name: 'Google Analytics',
    availability: 70.34,        // Amount of time that this business service not been FAILED. Do not return when filtered by cid
    status: "OPERATIONAL",      // Or "OFFLINE" or "DOWNTIME"
    acknowledged: true,         // Or false. If all components are acknowledged
    impacted: true,             // If the business service has any impacted components, then the business service is impacted
    components_total: 6,
    components_failed: 4,
    components_acknowledged: 0,
    components_impacted: 2,
    components_downtime: 2,
    components: {  
      summary: {                // Same as from component list({ bs: 1 } )
      list: [{
        id: 73,                     // component id
        name: "MySQL Cluster 3",
        availability: 93.56,
        htname: 'Database - MySQL Server',
        htid: 56,                   // host template id
        hosts:{                     // This list is the same as StatusBsmHost.list()
  summary: {
    success: true,
    total: 3
["Opsview On-premises"] ["API", "Technical Reference"]

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