ITRS Opsview Cloud Documentation

Withdraw of the 6.9.2 Release

Unfortunately, due to critical issues identified with version 6.9.2, we have decided to remove it and ensure it's no longer available for download. These issues impacted the ability to install or upgrade but none were security-related. We are diligently working to resolve these issues and are planning to release an updated version 6.9.3 in early May.

What if you've already upgraded?

For customers who have already upgraded to 6.9.2, no immediate action is required, as none of these issues are security-related. Once it's available, you will still be able to upgrade to 6.9.3 as normal. We appreciate your patience and trust as we continue to enhance our software to better serve you. Thank you for your understanding.

Acknowledge - Setting

Attributes required for setting an acknowledgement:

These parameters can either be specified in the URL or via input to the REST API. For instance, in perl format:

        comment => "Covered in ticket number 5675",
        notify => 1,
        sticky => 0,

If the same parameter is found as input data and in the URL, the input data has priority. The author of the acknowledgement is taken from the user login information.

Acknowledgements are set asynchronously, so the REST API will return as soon as the acknowledgement submission is entered. There maybe a small delay before the acknowledgement is displayed in the user interface.

On successful submission of acknowledgements, the response will be of the form:

        summary = > {
            num_hosts = >....,
            num_services = >....,
        list = > {
            hosts = >
                id = >..., hostname = >....
            }, ],
            services = >
                id = >..., hostname = >..., servicename = >...
            }, ],

This reflects the number of hosts and services that this acknowledgement applied to. In the event of a failure, the response will be:

        message => ...,
        detail => ....,

Where message will be one of:

["Opsview On-premises"] ["API", "Technical Reference"]

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