ITRS Opsview Cloud Documentation

Withdraw of the 6.9.2 Release

Unfortunately, due to critical issues identified with version 6.9.2, we have decided to remove it and ensure it's no longer available for download. These issues impacted the ability to install or upgrade but none were security-related. We are diligently working to resolve these issues and are planning to release an updated version 6.9.3 in early May.

What if you've already upgraded?

For customers who have already upgraded to 6.9.2, no immediate action is required, as none of these issues are security-related. Once it's available, you will still be able to upgrade to 6.9.3 as normal. We appreciate your patience and trust as we continue to enhance our software to better serve you. Thank you for your understanding.

Add certificates to mobile phone

If your Opsview Monitor system uses a self-signed certificate then you may need to add it you to your mobile phone so that no warnings will be raised. The instructions below are OS specific.


You should not use self-signed certificates for production instances of Opsview.

Allow the self-signed certificate available for download Copied

On the Opsview Orchestrator server, as the root user, copy the self-signed certificate:

cp /opt/opsview/pki/ssl/ca.crt /opt/opsview/webapp/docroot/static/ca.crt
chmod go+r /opt/opsview/webapp/docroot/static/ca.crt

The rest of the instructions are phone OS specific:

Android Copied

  1. Install the certificate on your device using these instructions.
  2. Restart Opsview Monitor Mobile.
  3. Login to Opsview Monitor Mobile.

iOS Copied

  1. Navigate to https://SERVER/static/ca.crt. You will get a prompt to download a configuration profile. Allow:
  2. Go to Settings > General > Profiles. This will list as a profile, and then install.
  3. Enable this certificate to be trusted. Go to Settings > General > About > Certificate Trust Settings > Enable full trust for root certificates > Set to be enabled.
  4. You can now log into Opsview Mobile without warnings.
["Opsview On-premises"] ["User Guide"]

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