ITRS Opsview Cloud Documentation

Withdraw of the 6.9.2 Release

Unfortunately, due to critical issues identified with version 6.9.2, we have decided to remove it and ensure it's no longer available for download. These issues impacted the ability to install or upgrade but none were security-related. We are diligently working to resolve these issues and are planning to release an updated version 6.9.3 in early May.

What if you've already upgraded?

For customers who have already upgraded to 6.9.2, no immediate action is required, as none of these issues are security-related. Once it's available, you will still be able to upgrade to 6.9.3 as normal. We appreciate your patience and trust as we continue to enhance our software to better serve you. Thank you for your understanding.

Host Check Commands

Overview Copied

Host Check Commands are accessible from the Configuration menu and are used by Opsview Monitor to actively check if a Host is ‘UP’.

The Host Check Command can be modified on a host by host basis, as covered in here, or it can be changed on multiple Hosts by using the bulk edit functionality.

Host check command diagram

The primary purpose of the Host Check Command is to ensure that the monitored Host is responding, i.e. is considered ‘UP’ and online. By default, Opsview Monitor ships with 14 Host Check Commands:

For example, if ICMP is blocked across the network then using the default Host Check Command of ‘Ping’ will imply that all Hosts are reported as ‘DOWN’. However, SSH may be enabled on the Hosts, or they may be responding on port 80 (if they are web servers). Therefore, changing the Host Check Command on our Hosts to ’tcp port 80 (HTTP)’ instead of ‘Ping’ may allow the Host Check Command to successfully work, and thus all of the Hosts will be correctly reported as ‘UP’.

Adding a Host Check Command Copied

Sometimes the Host Check Commands provided by default in Opsview Monitor are not sufficient for the environment in which it is deployed. To add a new Host Check Command, click on the Add New button:

Add a host check command

A ‘New Host Check Command’ modal will appear. Within this window are three boxes that are user-configurable:

Name Copied

A friendly name for the new Host Check Command. This name will be displayed in the drop-down menus when configuring Hosts.

Plugin Copied

The plugin to use when executing the Host Check Command.

Arguments Copied

The arguments to pass to the aforementioned plugin. The Host Check Command comprises of the ‘plugin + arguments’.

Click Plugin Help to open a window with the help text for the selected plugin. The help text will change automatically when you select a different plugin.

In the example below, we have created a new Host Check Command that checks for a TCP response on port 8080 (in an example scenario of having changed the default Apache2 port to 8080):

New host check command

Once the new Host Check Command is configured, click ‘Submit Changes’. The new Host Check Command will appear in the list of all Host Check Command’s and will be highlighted yellow to indicate that you need to go to Configuration > Apply Changes to make the changes live in your production system:

Apply changes to host check commands

To apply this newly created Host Check Command to one or more Hosts, please follow the guides outlined in Host Tab.

Cloning a Host Check Command Copied

If you want to create a new Host Check Command based on an existing one, click on the contextual menu of the Host Check Command you wish to copy the settings of and select ‘Clone’. This will load a ‘New Host Check Command’ modal with all the pre-populated data of the original Host Check Command:

Not unique name

Provide a new name and different parameters or plugin:

New host name unique

The Host Check Command can be saved via the ‘Submit Changes’ button. You will also need to go to Configuration > Apply Changes to make the changes live in your production system.

Deleting a Host Check Command Copied

The deletion of a Host Check Command is done via the contextual menu option ‘Delete’. Once ‘Delete’ is clicked, a modal will load asking you to confirm.

If a Host Check Command is being used by one or more Hosts it cannot be deleted without first re-configuring those Hosts to use a different Host Check Command. A number in the ‘Hosts’ column indicates if a Host Check Command is in use. This represents the number of different hosts that use this Host Check Command:

Number of hosts

To view which hosts use the Host Check Command, click on the number to expand the row and display each Host individually:

View hosts list

To hide the Hosts, re-click the number which will collapse the row back to its original format.

If you attempt to delete a Host Check Command that is being used by one or more Hosts, you will notice that the delete option is greyed out:

Disabled Delete option

To resolve this issue, follow the guides outlined in Host Tab to change the Host Check Command for the affected Host(s), and then navigate back to this section to re-attempt the deletion.

["Opsview On-premises"] ["User Guide"]

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