Capacity Planner

Overview Copied

The Capacity Planner application allows you to automatically publish Geneos data via Gateway Hub to a Capacity Planner project.

With Capacity Planner you can monitor the present capacity of your IT infrastructure and forecast future usage. Instead of being purely reactive when an issue emerges, or over-provisioning at great cost, Capacity Planner allows you to use advanced statistical techniques and scenario modelling to plan for these changes. For more information about Capacity Planner, see Capacity Planner documentation.

The Capacity Planner application will send the following data to a specified project:

The Capacity Planner application can also be used to send data on an ad-hoc basis. This is useful for proofs of concept and performing one-off analysis.

Prerequisites Copied

You must already have Capacity Planner installed and a target project configured. If you do not already have a Capacity Planner project set up please contact your account representative.

To configure the Capacity Planner application you must have:


If you are using a Netprobe earlier than 5.x.x the memory usage data may be inaccurate. For more information, see Hardware Plug-in.

Status Copied

If you configure the Capacity Planner app, an information bar is displayed at the top of the Capacity Planner app configuration screen providing the current publishing status. Important information such as the inability to connect Capacity Planner is displayed here.


Retrieving the status from a remote Capacity Planner instance can take 30+ seconds depending on various factors such as the connection speed, the relative location, the processing capability, and more.

The possible statuses are as follows:

Capacity Planner publishing Copied

This section allows you to configure a reoccurring job to publish data from Gateway Hub to Capacity Planner.

To publish to Capacity Planner:

  1. Specify your Capacity Planner API user credentials.
  2. Choose the frequency that Gateway Hub will send updated data.
  3. Toggle Enable publishing to enabled.

At each interval specified by the frequency, Gateway Hub will publish all data in the period between the present time and the last publishing job. If no previous job has been run data from the present to one frequency interval in the past will be published.

Field Description
Name Name used to identify Gateway Hub data.
Url Capacity Planner address.
Project id Id of the target project in Capacity Planner.
Frequency Frequency of updates.


The free tier of Gateway Hub has one day of storage available. If you are using this tier, you should choose a frequency interval shorter than one day to avoid data loss.

Authentication Copied

You must provide credentials for the Capacity Planner API user that is importing data.

Field Description
User Capacity Planner API user.
Password Capacity Planner password.

Proxy Copied

This section allows you to configure publishing through a proxy connection. This is often useful when connecting from an internal network to an online SaaS Capacity Planner instance. If you are not using a proxy, then you should leave this section blank.

To enable publishing through a proxy:

  1. Specify your Capacity Planner publishing settings.
  2. Specify your proxy settings.
  3. Toggle Use proxy to enabled.
Field Description
Hostname Hostname of the proxy server.
Port Port used to connect to the proxy server.
User Username used to connect to the proxy server.
Password Password used to connect to the proxy server.

Run manually Copied

This section allows you to manually publish data from a specified range to Capacity Planner at any time.

To select data for publishing:

  1. Specify an initial date.
  2. Specify an initial time.
  3. Specify a final date.
  4. Specify a final time.
  5. Click RUN.
["Geneos"] ["Geneos > Gateway Hub"] ["User Guide"]

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