ITRS Product Roadmap


At ITRS, we share our Product Roadmap with our clients so that we highlight not just new physical deliverables, but also how they fit in with our company initiatives. These initiatives relate the tangible benefits that our clients see when using ITRS software in their daily lives.

This roadmap is subject to constant re-evaluation and change with business need.


Feature Timeline Description
Anomaly detection UI component Hub 2.1.0 Overlay 'normal' metric values on a metric chart.
Add node to existing Gateway Hub cluster Hub 2.1.0 Add nodes to a Gateway Hub cluster.
Remove node from existing Gateway Hub cluster Hub 2.1.0 Remove nodes from a Gateway Hub cluster.
SAML Configuration Hub 2.2.0 Add support for SAML authentication to enable secured access through a mobile application.
Anomaly detection via the rules engine   Configure anomaly detection automatically using rule syntax, rather than maintaining data sets manually.
Monitoring coverage app Hub 2.3.0 Query configuration to identify entities that are not being monitored correctly.
Customise roles   Allow access to data to be secured by custom roles.
Capacity Planner integration app   An application for sending data from new Collection Agent to Gateway Hub.
Logs in Gateway Hub   Stream logs into Gateway Hub, generating related metrics.
Auditing in Gateway Hub   Generate audit data from activity in the Gateway Hub.
Centralised SAN config   Centralised config for Self-announcing Netprobes.
Automatic baselining/rule setting   Being able to understand what "normal" looks like is important for configuring monitoring. Automatic baselining is about generating "normal" from the current historical data.
Central user preference storage   Store user preference data centrally so that preferences are maintained across different browsers and devices.
Globally distributed architecture   Improved integration between globally distributed Gateway Hub instances.
Monitoring dashboards   Easily configurable dashboards for visualising monitoring concepts.
Hub rules engine   A rules engine for Gateway Hub.


Feature Timeline Description
Pivotal Cloud Foundry Monitoring   Collect metrics about applications running in Pivotal Cloud Foundry.
Advanced AWS monitoring   Ability to organise AWS monitoring using tags, auto-discovery for Self-announcing Netprobes on EC2.
File monitoring improvements   Improving the State Tracker plug-in functionality, adding ability to handle changes in column order, adding ability to count, sum, and average items.
Enhanced Elasticsearch Integration  

Improve Elasticsearch integration to help take place of Splunk:

  • Ability to tokenize log data.
  • Custom date parsing.
  • Bulk inserts.
  • Performance enhancements.
Enhanced FIX analyzer   A more comprehensive FIX solution that will include text searching and integration with Log Analytics.
MQ Monitoring Enhancements   Update MQ monitoring library and redesign MQ-Q and MQ-channel plug-ins for the new library.
New SQL-Toolkit plug-in   Create a JDBC-based SQL Toolkit plug-in. The plug-in would address many of the shortcomings of the current implementation.
Prometheus support for Orchestrated Netprobe   Support for Collection Agent to ingest metrics from Prometheus directly.

Capacity Planner

Feature Timeline Description
Updated ServiceNow Apps Release 105 Enhanced automatic ticket updates. If an open ticket exists for the same entity and metric, then a new ticket will not be raised. Rather, the existing ticket will be updated with any change in prediction date.
Representing short-lived workloads Release 105 Provide a new visualisation showing the workloads/instances with a time dimension, highlighting areas of inactivity, or when machines, instances/containers are, and are not running. This allows user to rearrange the visualisation using groupings mechanism.
Auto-suggesting optimised AWS savings plans Release 105 Auto-suggest through the recommendation panel optimum savings plans to purchase in AWS based on historical data, and present visualisations to provide evidence to support analysis.
Dynamic Recommendations in Forward Thinking Release 105 Automatically update recommendations based on modelled change in Forward Thinking scenario modelling. For example, when adding demand, and determining the new configuration of machines/instances requires to cope with that demand.
Dedicated AWSCost/Instance reporting Release 105 Dedicated reports on AWS costs that provide visibility into daily costs, long-term trends, forecasts, and running instances.
Automatically identifying instances that could be 'short lived' Release 106 Quantifying idle time of machines and identifying those machines that could be more actively managed to operate when required, rather than long periods of inactivity.
Optimising burstable/non-burstable instances Release 106 Determining those instances that would more cost effectively be burstable compared to non-burstable, or the other way around.
Migration to Azure recommendations Release 106 Optimising instance configuration for migration to Azure.
Consolidated cloud instance configuration recommendations visualisation Release 106 Visually compare the difference between AWS and Azure for migration costs.
Optimize Azure instance configuration Release 106 Optimising in-Azure instance size configurations.
Migration to Google Cloud recommendations Release 107 Recommendations for moving to Google Cloud and comparisons between AWS, Azure, and Google Cloud costs.
Improve Quality of Events Release 107 Reduce the likelihood of single step change occurrences in a timeseries resulting in a capacity event being created.
Auto suggest host and storage requirements in Forward Thinking Release 107 Where storage constraints are met, and when a cluster no longer meets the requirements as a result of a Forward Thinking scenario outcome, have recommendations through the recommendations panel that suggest the required storage and compute capacity. User can accept the recommendations and automatically update the scenario.
Pass through SSRS Reporting API Release 107 An API allowing for the execution of SSRS reports and providing data from those reports in a structured format that can be used in alternative dashboarding or BI tools, such as PowerBI.

ITRS OP5 Monitor

Feature Timeline Description
Object List View   Host, service, host group, and service group list views.
Improved API   New high-performance API decoupling back-end and UI.
Master Container Monolith   OP5 Monitor in a single container; that is, a Monolith.
Merlin: Secure Communication   The communications between peers and pollers shall be encrypted.
Object Item view   Host, service, host group, and service group item views.
User State Synchronisation between Peers   User Interface should be synchronised between peers.
Authentication Proxy   Microservice architecture requires authentication proxy.
Auto Discovery 2.0   Improved Auto Discovery that includes service discovery.
BSM 2.0   Refactored and API-driven business service management.
Graphs   Graphs to show in item view and open from list view.
Dashboard   Dashboard with list and graphs widget.
Visualization   Visualisation of data in an easy-to-comprehend and attractive manner.

Website resources

Feature Timeline Description
Learning management system Q2 2020 ITRS will be deploying a new learning management platform that will allow you to register, take courses, and keep track of your progress as you move from beginner to advanced ITRS software users.