ITRS Product Roadmap


At ITRS, we share our Product Roadmap with our clients so that we highlight not just new physical deliverables, but also how they fit in with our company initiatives. These initiatives relate the tangible benefits that our clients see when using ITRS software in their daily lives.

The Product Roadmap provides a high-level overview of an upcoming product: goals and features. This roadmap is subject to constant re-evaluation and change in accordance with business needs.

To view the list of all highlights and features that have been recently released, see the following documents:

If you want to know more and understand the release timeline for each feature, please contact your ITRS Account Manager or ITRS Sales.


Feature Description
Monitoring coverage app: attributes and metrics Query configuration to identify entities that are not being monitored correctly.
Ingest and alert on logs Stream logs into Gateway Hub, generating related metrics.
Signals and alerts Automated baselining and anomaly detection.
Dynamically enable plugins Dynamically enable plugins based on the environment being monitored in order to collect metrics without needing any configuration.
Monitoring coverage: rules Enhance monitoring coverage application to include whether the metrics have rules applied to them.
Customise roles Allow access to data to be secured by custom roles.
Context-specific dashboards Allow navigation of context-specific dashboards within Web Console.
Automatic baselining/rule setting Being able to understand what normal looks like is important for configuring monitoring. Automatic baselining is about generating normal from the current historical data.
Auditing in Gateway Hub Generate audit data from activity in the Gateway Hub.
Centralised SAN config Centralised config for Self-Announcing Netprobes.
Central user preference storage Store user preference data centrally so that preferences are maintained across different browsers and devices.
Globally distributed architecture Improved integration between globally distributed Gateway Hub instances.
Monitoring dashboard widget Easily configurable dashboards for visualising monitoring concepts.
Aggregate metrics for rules engine The ability to run rules on aggregated metrics, such as rate of change.


Feature Description
I-Series enhancements

A list of I-series content monitoring:

  • File streaming to Netprobe streams
  • Message Queue streaming to Netprobe streams
  • DB2 database queries: JDBC or DB2 client
Advanced AWS monitoring Ability to organise AWS monitoring using tags, auto-discovery for Self-Announcing Netprobes on EC2.
Splunk Publisher Add a Splunk stream destination to the publisher plugin.
File monitoring improvements Improving the State Tracker plug-in functionality, adding ability to handle changes in column order, adding ability to count, sum, and average items.
Enhanced Elasticsearch Integration

Improve Elasticsearch integration to help take place of Splunk:

  • Ability to tokenize log data.
  • Custom date parsing.
  • Bulk inserts.
  • Performance enhancements.
Enhanced FIX analyzer A more comprehensive FIX solution that will include text searching and integration with Log Analytics.
MQ Monitoring Enhancements Update MQ monitoring library and redesign MQ-Q and MQ-channel plug-ins for the new library.
New SQL-Toolkit plug-in Create a JDBC-based SQL Toolkit plug-in. The plug-in would address many of the shortcomings of the current implementation.
Prometheus support for Orchestrated Netprobe Support for Collection Agent to ingest metrics from Prometheus directly.

Capacity Planner

Feature Description
Optimising burstable/non-burstable instances Determining those instances that would be more cost effectively burstable compared to non-burstable, or the other way around.
Automatically identifying instances that could be 'short lived' Quantifying idle time of machines and identifying those machines that could be more actively managed to operate when required, rather than long periods of inactivity.
Optimize Azure instance configuration Optimising in-Azure instance size configurations.
Consolidated cloud instance configuration recommendations visualisation Comparing visually the difference between AWS and Azure for migration costs.
Dynamic Recommendations in Forward Thinking To automatically update recommendations based on modelled change in Forward Thinking scenario modelling. For example, when adding demand, and determining the new configuration of machines/instances requires to cope with that demand.
Migration to Google Cloud recommendations Recommendations for moving to Google Cloud and comparisons between AWS, Azure, and Google Cloud costs.
Improve Quality of Events Reduce the likelihood of single step change occurrences in a timeseries resulting in a capacity event being created.
Auto suggest host and storage requirements in Forward Thinking Where storage constraints are met, and when a cluster no longer meets the requirements as a result of a Forward Thinking scenario outcome, have recommendations through the recommendations panel that suggest the required storage and compute capacity. User can accept the recommendations and automatically update the scenario.
Pass through SSRS Reporting API An API allowing for the execution of SSRS reports and providing data from those reports in a structured format that can be used in alternative dashboarding or BI tools, such as PowerBI.

ITRS OP5 Monitor

Feature Description
Object detailed view Host, service, host group, and service group item views.
Graphs Graphs to show in-item view and open from list view.
Slim Poller support for Kubernetes auto-scaling feature Enhance Merlin to support this new use case.
Master container monolith continuation Expanding capabilities.
Auto-network scan function in Autodiscovery Move the existing auto-network scan functionality to the Autodiscovery microservice.
POC of Prometheus Investigate feasibility of using Prometheus by hands-on tests and POC.
POC scaling and clustering of Prometheus with Thanos and Cortex Investigate use cases supported by Thanos.
User state synchronisation between peers User interface should be synchronised between peers.
Authentication proxy Microservice architecture requires authentication proxy.
Autodiscovery 2.0 Improved Autodiscovery that includes service discovery.
BSM 2.0 Refactored and API-driven business service management.
Dashboard Dashboard with list and graphs widget.
Visualisation Visualisation of data in an easy-to-comprehend and attractive manner.
Reports UI support for reports.
Business Services UI support for business services.
Visualisation of short lived services Ephemeral environment visualisation.
Improved onboarding From installation to getting started with monitoring.
Monitoring of containers and applications Support monitoring of ephemeral environments, such as containers and applications.
Distributed monitoring of containers and applications Monitoring of containers and applications supporting Global View.
RHEL 8 baseline support Support for RHEL 8.

Website resources

Feature Description
Learning management system ITRS will be deploying a new learning management platform that will allow you to register, take courses, and keep track of your progress as you move from beginner to advanced ITRS software users.