Geneos 5.x Known Issues
Overview
Geneos known issues contain a list of bugs and issues that may affect the performance of your applications and components in Geneos.
ITRS works on isolating and fixing every product issue that we are aware of. We categorise a bug or an issue as a known issue if it meets the following criteria:
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The issue is reported by multiple users or is likely to have a high impact.
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The users should be aware of to minimise any disruptions to their monitoring.
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It is a critical issue, or with a high severity security vulnerability risk.
The Reported version is also provided for each known issue which indicates the Geneos version where the issue was found. However, these issues may be valid across multiple versions.
This list is always updated regularly, and issues that are resolved will be added in the Geneos release notes.
Geneos release notes
For detailed release notes for the latest version of Geneos, see Geneos 5.x Release Notes.
Geneos follows a two-month release cycle. The next planned release for Geneos 5.11.x is November 2021.
Upgrade to Geneos 5.x
If you are upgrading from an earlier version of Geneos, please read Geneos Upgrade Notes for compatibility changes you should be aware of before upgrading.
Open known issues
This section provides the list of known issues affecting this release, and are currently being investigated.
| Issue key | Affected component | Reported version | Known issue description |
|---|---|---|---|
| VI-9368 | Active Console | Geneos 5.10.x |
List Views in the Active Console may cause performance issues where they contains non-identifying predicates in the X-path. Active Console may drop Gateway connections when a large number of Gateways are connected. Upcoming releases will help you identify and fix these X-paths to improve performance. As a workaround, we recommend a manual fix for any of your existing workspaces. Please refer to the Refactor List Views containing XPaths with Non-identifying Predicates article. |
| UTL-1135 | Gateway, Netprobe | Geneos 5.1.x |
Gateway and Netprobe are unable to use MySQL 8.0 client libraries in SLES12. Workaround: Revert to |
Resolved known issues
This section provides the list of known issues that have been resolved in Geneos 5.x. The resolved known issues are added in the Geneos 5.x Release Notes.
| Issue key | Affected component | Reported version | Known issue description | Fix version |
|---|---|---|---|---|
| VI-9199 | Active Console | Geneos 5.0.x |
Active Console may drop the Gateway connection when a workspace is opened while the Workaround: You can pause the updates on both the |
Geneos 5.10.1 |
| COL-10247 | Netprobe | Geneos 5.9.x | The geneos-netprobe-5.9.0-linux-x64.rpm package is not available to download for Geneos 5.9.0 release. |
Geneos 5.9.1 |
| COL-7933 | Terracotta Universal Messaging | Library Apache log4j 1.2.16 is flagged as a security vulnerability by Black Duck. The reported security vulnerabilities are: CVE-2019-17571 and BDSA-2017-0180. | Geneos 5.9.0 | |
| UTL-1157 | Gateway | Geneos 5.2.x |
The or RHEL 8 system version of Workaround:
You may remove or rename the |
Geneos 5.9.0 |
| AA-5479 | Gateway (Express Reports) | Geneos 5.0.x | Library jQuery 1.2.6 is flagged as a security vulnerability by Black Duck. The reported security vulnerabilities are: BDSA-2014-0063, BDSA-2020-0686, and BDSA-2015-0567. | Geneos 5.8.0 |
| COL-8009 | Market Data Monitor Feed Adapter API Kit | Geneos 5.6.x | Library jQuery 1.4.2 is flagged as a security vulnerability by Black Duck. The reported security vulnerabilities are: BDSA-2014-0063, BDSA-2020-0686, and BDSA-2015-0567. | Geneos 5.7.2 |
| UTL-1197 | SSO Agent | Geneos 5.7.x | Library json-smart 2.3 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-27568. | SSO Agent 1.8.0 |
| VI-9292 | Active Console, Web Dashboard | Geneos 5.6.x | Library json-smart 2.3 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-27568. | Geneos 5.7.1 |
| COL-9738 | Netprobe | Geneos 5.5.x | The TCP Links plugins may cause Netprobe to crash in systems where TCP or UDP files in the /proc/net/ directory are missing. |
Geneos 5.7.0 |
| COL-7307 | Control-M plugin | Geneos 5.6.x | Library xercesImpl.jar version 2.7.1 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2012-0881. | Geneos 5.6.1 |
| COL-7931 | Control-M plugin | Geneos 5.6.x | Library Apache log4j-core-2.7.jar is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2017-5645. | Geneos 5.6.1 |
| COL-7932 | VMware Monitor plugin | Geneos 5.6.x | Library Apache log4j-core-2.7.jar is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2017-5645. | Geneos 5.6.1 |
| UTL-1158 | Netprobe | Geneos 5.4.x |
The or RHEL 8 system version of Workaround: As a workaround, you may remove or rename the
|
Geneos 5.6.1 |
| VI-9031 | Web Dashboard | Geneos 5.6.x | Library activemq-5.15.10 is flagged as a security vulnerability by Black Duck. The reported security vulnerabilities are BDSA-2021-0225, CVE-2020-1941, and CVE-2020-13920. | Geneos 5.6.1 |
| COL-8381 | Netprobe | Geneos 5.1.x | RMS restart command for Netprobe running as a service on Windows Server 2012 R2 does not work. | Geneos 5.5.1 |
| COL-8485 | TIB-RV Plugin | Geneos 5.0.x, 5.1.x | The TIB-RV plug-in crashes on a Geneos 5.x Netprobe. | Geneos 5.3.0 |
| COL-8567 | Collection Agent, Netprobe | Geneos 5.1.x | Netprobe may shutdown the Collection Agent when system is under load. | Geneos 5.2.1 |
| COL-8429 | Netprobe | Geneos 5.0.x | Self-Announcing Netprobes versions 5.1.0 and 5.1.1 will fail to connect to Gateway 5.0.x and older. | Geneos 5.1.2 |
| COL-8318 | Collection Agent | Geneos 5.1.x | On environments, the Netprobe may fail to reconnect with Collection Agent following a restart of the Netprobe. | Geneos 5.1.1 |
| AA-5429 | Webslinger | Geneos 4.13.x | SSO-enabled Web Dashboard and Webslinger do not currently work with SSO Agent in the Gateway Hub. It works when connecting to a standalone SSO Agent, or when SSO is disabled. | Geneos 5.0.0 |