Geneos 5.x Known Issues

Overview Copied

Geneos known issues contain a list of bugs and issues that may affect the performance of your applications and components in Geneos 5.x.

To view the reported and resolved known issues for Geneos 6.x, see Geneos 6.x Known Issues.

ITRS works on isolating and fixing every product issue that we are aware of. We categorise a bug or an issue as a known issue if it meets the following criteria:

The Reported version is also provided for each known issue which indicates the Geneos version where the issue was found. However, these issues may be valid across multiple versions.

This list is always updated regularly, and issues that are resolved will be added in the Geneos release notes.

Note

End of life for 4.x.x is 31 May 2023. If you are using 4.x.x, we advise you to upgrade to the latest version.

Geneos release notes Copied

For detailed release notes for the latest version of Geneos, see 6.x Release Notes.

Geneos follows a two-month release cycle. The next planned release for 6.8.x is April 2024.

Upgrade to Geneos 5.x Copied

If you are upgrading from an earlier version of, please read Upgrade Notes for compatibility changes you should be aware of before upgrading.

Open known issues Copied

This section provides the list of known issues affecting this release, and are currently being investigated.

Issue key Affected component Reported version Known issue description
VI-9368 Active Console Geneos 5.10.x List Views in the Active Console may cause performance issues where they contains non-identifying predicates in the X-path. Active Console may drop Gateway connections when a large number of Gateways are connected. Upcoming releases will help you identify and fix these X-paths to improve performance. As a workaround, we recommend a manual fix for any of your existing workspaces. Please refer to the Refactor List Views containing XPaths with Non-identifying Predicates article.
VI-9496 Web Server Geneos 5.14.x A security vulnerability CVE-2016-1000027 has been identified, affecting the Pivotal Spring Framework library that is used in the Geneos Web Dashboard (Web Server) component. However, Web Dashboard is not impacted by this vulnerability based on the information mentioned in CVE-2016-1000027.

Note

The vendor is unlikely to provide a fix for this specific vulnerability or to change the current behaviour of the product because some users rely on deserialization of trusted data.
UTL-1135 Gateway, Netprobe Geneos 5.1.x Gateway and Netprobe are unable to use MySQL 8.0 client libraries in SLES12. Workaround: Revert to libmysqlclient.so.18 client libraries.

Resolved known issues Copied

This section provides the list of known issues that have been resolved in Geneos 5.x. The resolved known issues are added in the 5.x Release Notes.

Issue key Affected component Reported version Known issue description Fix version
COL-11426 Netprobe (Windows only) Geneos 5.14.x Netprobe GA5.14.3 on Windows may fail to start due to the missing VCRUNTIME140_1.dll library. This is due to the library not being included as part of this Netprobe package. Geneos 5.14.4
COL-10778 Netprobe Geneos 5.11.x The geneos-netprobe-version-linux-ppc64le (POWER8) package is not available to download for Geneos 5.11.0 release. Geneos 5.13.0
COL-10803 Terracotta Messaging integration (UM98Monitor), VMware Monitor integration Geneos 5.1.x — 5.11.x Apache Log4j 2.17.0 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-44832. For more information, including remediation advice and workaround, see Vulnerability in Apache Log4j. UM98Monitor 2.0.236, VMWareMonitor 1.4.21
VI-9396 Active Console, Web Dashboard Geneos 5.1.x — 5.11.x Apache Log4j 2.17.0 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-44832. For more information, including remediation advice and workaround, see Vulnerability in Apache Log4j. Geneos 5.12.0
COL-10788 Terracotta Messaging integration (UM98Monitor), VMware Monitor integration Geneos 5.1.x — 5.11.x Apache Log4j 2.16.0 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-45105. For more information, including remediation advice and workaround, see Vulnerability in Apache Log4j. UM98Monitor 2.0.235, VMWareMonitor 1.4.20
VI-9394 Active Console, Web Dashboard Geneos 5.1.x — 5.11.x Apache Log4j 2.16.0 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-45105. For more information, including remediation advice and workaround, see Vulnerability in Apache Log4j. Geneos 5.11.3
COL-10782 Terracotta Messaging integration (UM98Monitor), VMware Monitor integration Geneos 5.1.x — 5.11.x Apache Log4j 2.15.0 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-45046. For more information, including remediation advice and workaround, see Vulnerability in Apache Log4j. UM98Monitor 2.0.234, VMWareMonitor 1.4.19
VI-9389 Active Console, Web Dashboard Geneos 5.1.x — 5.11.x Apache Log4j 2.15.0 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-45046. For more information, including remediation advice and workaround, see Vulnerability in Apache Log4j. Geneos 5.11.2
COL-10780 Terracotta Messaging integration (UM98Monitor), VMware Monitor integration Geneos 5.1.x — 5.11.x Apache Log4j 2.14.0 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-44228. For more information, including remediation advice and workaround, see Vulnerability in Apache Log4j. UM98Monitor 2.0.233, VMWareMonitor 1.4.18
VI-9387 Active Console, Web Dashboard Geneos 5.1.x — 5.11.x Apache Log4j 2.12.1 is flagged as a security vulnerability by Black Duck. The reported security vulnerabilities are: CVE-2020-9488 and CVE-2021-44228. For more information, including remediation advice and workaround, see Vulnerability in Apache Log4j. Geneos 5.11.1
VI-9199 Active Console Geneos 5.0.x Active Console may drop the Gateway connection when a workspace is opened while the Critical and Warning or Sampling Errors list views are enabled in the Status Overview dockable. Workaround:You can pause the updates on both the Critical and Warning or Sampling Errors list views before enabling the Gateway connections. Geneos 5.10.1
COL-10247 Netprobe Geneos 5.9.x The geneos-netprobe-5.9.0-linux-x64.rpm package is not available to download for Geneos 5.9.0 release. Geneos 5.9.1
COL-7933 Terracotta Universal Messaging Library Apache log4j 1.2.16 is flagged as a security vulnerability by Black Duck. The reported security vulnerabilities are:CVE-2019-17571 and BDSA-2017-0180. Geneos 5.9.0
UTL-1157 Gateway Geneos 5.2.x The CentOS or RHEL 8 system version of libcrypto.so.1.1 has caused conflicts with the Netprobe when trying to use Postgresql 11 installed in AWS RDS. Workaround:You may remove or rename the libcrypto.so* files in the Netprobe lib64 directory so that the Netprobe picks up the system version. However, this may have consequences to other functionalities of the Netprobe. Geneos 5.9.0
AA-5479 Gateway (Express Reports) Geneos 5.0.x Library jQuery 1.2.6 is flagged as a security vulnerability by Black Duck. The reported security vulnerabilities are: BDSA-2014-0063, BDSA-2020-0686, and BDSA-2015-0567. Geneos 5.8.0
COL-8009 Market Data Monitor Feed Adapter API Kit Geneos 5.6.x Library jQuery 1.4.2 is flagged as a security vulnerability by Black Duck. The reported security vulnerabilities are: BDSA-2014-0063, BDSA-2020-0686, and BDSA-2015-0567. Geneos 5.7.2
UTL-1197 SSO Agent Geneos 5.7.x Library json-smart 2.3 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-27568. SSO Agent 1.8.0
VI-9292 Active Console, Web Dashboard Geneos 5.6.x Library json-smart 2.3 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2021-27568. Geneos 5.7.1
COL-9738 Netprobe Geneos 5.5.x The TCP Links plugins may cause Netprobe to crash in systems where TCP or UDP files in the /proc/net/ directory are missing. Geneos 5.7.0
COL-7307 Control-M plugin Geneos 5.6.x Library xercesImpl.jar version 2.7.1 is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2012-0881. Geneos 5.6.1
COL-7931 Control-M plugin Geneos 5.6.x Library Apache log4j-core-2.7.jar is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2017-5645. Geneos 5.6.1
COL-7932 VMware Monitor plugin Geneos 5.6.x Library Apache log4j-core-2.7.jar is flagged as a security vulnerability by Black Duck. The reported security vulnerability is: CVE-2017-5645. Geneos 5.6.1
UTL-1158 Netprobe Geneos 5.4.x The CentOS or RHEL 8 system version of libcrypto.so.1.1 has caused conflicts with the Netprobe when trying to Microsoft ODBC 17 drivers. Workaround: As a workaround, you may remove or rename the libcrypto.so* files in the Netprobelib64 directory so that the Netprobe picks up the system version. However, this may have consequences to other functionalities of the Netprobe.  Geneos 5.6.1
VI-9031 Web Dashboard Geneos 5.6.x Library activemq-5.15.10 is flagged as a security vulnerability by Black Duck. The reported security vulnerabilities are BDSA-2021-0225, CVE-2020-1941, and CVE-2020-13920. Geneos 5.6.1
COL-8381 Netprobe Geneos 5.1.x RMS restart command for Netprobe running as a service on Windows Server 2012 R2 does not work. Geneos 5.5.1
COL-8485 TIB-RV Plugin Geneos 5.0.x, 5.1.x The TIB-RV plug-in crashes on a Geneos 5.x Linux Netprobe. Geneos 5.3.0
COL-8567 Collection Agent, Netprobe Geneos 5.1.x Netprobe may shutdown the Collection Agent when system is under load. Geneos 5.2.1
COL-8429 Netprobe Geneos 5.0.x Self-announcing Netprobes versions 5.1.0 and 5.1.1 will fail to connect to Gateway 5.0.x and older. Geneos 5.1.2
COL-8318 Collection Agent Geneos 5.1.x On Windows environments, the Netprobe may fail to reconnect with Collection Agent following a restart of the Netprobe. Geneos 5.1.1
AA-5429 Webslinger Geneos 4.13.x SSO-enabled Web Dashboard and Webslinger do not currently work with SSO Agent in the Gateway Hub. It works when connecting to a standalone SSO Agent, or when SSO is disabled. Geneos 5.0.0

Other Geneos releases Copied

Release Date Updates
6.x Release Notes Released: September 2022 Last updated: September 2022
5.x Release Notes Released: December 2019 Last updated: September 2022

Note

The information contained in this document is for general information and guidance on our products, services, and other matters. It is only for information purposes and is not intended as advice which should be relied upon. We try to ensure that the content of this document is accurate and up-to-date, but this cannot be guaranteed. Changes may be made to our products, services, and other matters which are not noted or recorded herein. All liability for loss and damage arising from reliance on this document is excluded (except where death or personal injury arises from our negligence or loss or damage arises from any fraud on our part).
["Geneos"] ["Release Notes", "Upgrade Notes"]

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