Geneos 6.x Known Issues

Overview Copied

Geneos known issues contain a list of bugs and issues that may affect the performance of your applications and components in Geneos 6.x. To view the reported and resolved known issues for Geneos 5.x, see Geneos 5.x Known Issues.

ITRS works on isolating and fixing every product issue that we are aware of. We categorise a bug or an issue as a known issue if it meets the following criteria:

The Reported version is also provided for each known issue which indicates the Geneos version where the issue was found. However, these issues may be valid across multiple versions.

This list is always updated regularly, and issues that are resolved will be added in the Geneos release notes.


End of life for 4.x.x is 31 May 2023. If you are using 4.x.x, we advise you to upgrade to the latest version.

Geneos release notes Copied

For detailed release notes for the latest version of Geneos, see 6.x Release Notes.

Geneos follows a two-month release cycle. The next planned release for 6.9.x is June 2024.

Upgrade to Geneos 6.x Copied

If you are upgrading from an earlier version of Geneos, please read Upgrade Notes for compatibility changes you should be aware of before upgrading.

Open known issues Copied

This section provides the list of known issues affecting this release, and are currently being investigated.

Issue key Affected component Reported version Known issue description
VI-9496 Web Server Geneos 5.14.x A security vulnerability CVE-2016-1000027 has been identified, affecting the Pivotal Spring Framework library that is used in the Geneos Web Dashboard (Web Server) component. However, Web Dashboard is not impacted by this vulnerability based on the information mentioned in CVE-2016-1000027.


The vendor is unlikely to provide a fix for this specific vulnerability or to change the current behaviour of the product because some users rely on deserialization of trusted data.
UTL-1135 Gateway, Netprobe Geneos 5.1.x Gateway and Netprobe are unable to use MySQL 8.0 client libraries in SLES12. Workaround: Revert to client libraries.

Resolved known issues Copied

This section provides the list of known issues that have been resolved in Geneos 6.x. The resolved known issues are added in the 6.x Release Notes.

Issue key Affected component Reported version Known issue description Fix version
VI-9368 Active Console Geneos 5.10.x List Views in the Active Console may cause performance issues where they contains non-identifying predicates in the X-path. Active Console may drop Gateway connections when a large number of Gateways are connected. Upcoming releases will help you identify and fix these X-paths to improve performance. As a workaround, we recommend a manual fix for any of your existing workspaces. Please refer to the Refactor List Views containing XPaths with Non-identifying Predicates article. Geneos 6.0.x

Other Geneos releases Copied

Release Date Updates
6.x Release Notes Released: September 2022 Last updated: September 2022
5.x Release Notes Released: December 2019 Last updated: September 2022


The information contained in this document is for general information and guidance on our products, services, and other matters. It is only for information purposes and is not intended as advice which should be relied upon. We try to ensure that the content of this document is accurate and up-to-date, but this cannot be guaranteed. Changes may be made to our products, services, and other matters which are not noted or recorded herein. All liability for loss and damage arising from reliance on this document is excluded (except where death or personal injury arises from our negligence or loss or damage arises from any fraud on our part).
["Geneos"] ["Release Notes", "Upgrade Notes"]

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